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Position: IT Help Desk – Entry Level
Job background: Our company is the leading provider of cloud computing services in the mortgage industry, and a Certified Microsoft Partner. Our help desk provides technical support to our clients nationwide.
Job Duties:Successful applicants *must demonstrate* experience in customer service, high call volume environments and knowledge in troubleshooting Microsoft Windows Desktop and Server environments. A successful candidate will be a true team player, outgoing, mature, open to receiving instruction, able to multi-task effectively and communicate clearly with customers and team members. We are looking to add members to our work-family, not just hire an employee.
Additional Requirements:
- Reliable transportation
- Be able to pass a drug screening
- Be able to pass a background check
- Provide references from past employers
*If you are interested in joining our team, email your resume and cover-letter to jeff@myabt.com. The cover letter should outline why you believe this job is a good fit for you. No resume’s will be considered without a cover letter.
Cloud Systems Engineer
Are you a top-notch Information Technology (IT) professional, who is looking for an exciting hands-on position as a Systems Engineer? Does technical problem solve using the latest technology excite you? Are you organized and do you love to build automated processes using amazing tools that do all the repetitive and monotonous work for you? This offer contains a dream job for the right person, and, if you are passionate about systems engineering and skilled in Information Technology, you could find yourself a long-term home with the top cloud-based Cloud Service Provider in the mortgage vertical!
Your mission will be to delight your customers with spectacular systems engineering that keeps things running and continually improves performance through innovation and new technologies. The person who fills this role will join an elite group of Systems Engineers dedicated to providing infrastructure and 3rd level technical support and problem resolution in support of cloud-based computer systems, hardware, software, and networks.
- Work with on-premise Windows servers and storage using Microsoft, VMWare, HP StoreVirtual (formerly LeftHandOS), Intel Server Systems, or other server/storage products and services.
- Work with Cloud Windows servers, storage, networking and services on Azure and Amazon AWS.) Administer on-premise server networking and load balancing using Cisco, Sonicwall, Microsoft, VMWare, or other products and services
- Supervise enterprise server & data center monitoring, performance and reporting technologies, such as SCOM, ManageEngine EventLogAnalyzer, or other products and services
- Assist with business continuity and disaster recovery services to support high-availability and recovery needs
- Support IT security functionality, as it relates to maintaining a secure infrastructure environment
- Administer middleware/front-end technology such as reverse proxies, or other middleware products or services
- Support MS Exchange and SQL Servers
- Deploy and support client corporate and branch office LAN
- Perform hardware, firmware, OS and software updates to platform systems
- Share tier II on-call schedule
- Minimum 3 years of recent experience as a Systems Engineer for a medium to large-sized (500+ nodes) network
- Strong technical, quantitative, & analytical problem-solving skills
- Strong troubleshooting and automation skills
- Ability to think strategically & translate strategy into action plans
- Experience in root cause analysis and network performance tuning
- Hands-on experience with recovery methodologies & technologies supporting an enterprise-wide DC environment
- Hands-on experience with hardware and storage functionality, capabilities, and limitations
- Possess working knowledge of IT Security, as it relates to building secure infrastructure environments
- Experience in installing, managing, and monitoring servers on Azure /Amazon AWS / Vcloud Air a plus
- Proven ability to learn new technologies and responsibilities
- Great communication skills, both written and verbal
- Automation with Scripting (PowerShell)
- Active Directory
- Windows Server OS
- Windows and MAC workstation maintenance, patching, and security
- Tablet and smartphone maintenance, patching, and security
- MS Terminal Services
- MS SQL
- MS Exchange
- IIS
- Office 365
*Please respond with a resume, short cover letter, and your desired annual salary to justin@myabt.com. Position is for full time employment with Medical, Dental, Vision, 401K +match.
Position: Sales Account Executive (Mortgage Cloud Services)
Are you a high-energy, charismatic, driven sales professional with strong business acumen and a natural desire to win? Can you get excited about interacting with key stake-holders of mortgage companies, banks and credit unions? Does using the latest inbound and outbound marketing and sales technology excite you? Are you organized and do you love to solve problems for client's with the best solutions on the market? This offer contains a dream job for the right person, and, if you are passionate and skilled in sales, you could find yourself a long-term home with the top Cloud Solution Provider (CSP) in the mortgage vertical!
Your mission will be to delight your prospects with spectacular cloud based mortgage solutions that empower mortgage professionals to safely perform at the top of their game anytime, anywhere.
The next few years will be one of the largest growth opportunities for cloud providers in the history of the mortgage industry. The need for security, compliance and productivity will drive ALL mortgage companies to the cloud. ABT is the leader of this movement.
We need the right sales organization to take advantage of this incredible opportunity. The next person we hire will be on the ground floor of building our sales organization and will help usher in the cloud movement.
- Actively perform cold calling and create new leads
- Developing differentiating communication follow-up designed to increase interest in our mortgage cloud offerings
- Qualify inbound inquiries
- Setup qualified sales appointments
- Work marketing strategies and collateral, conference planning, monitoring and generating a blog, facebook, and other social media.
- Demonstrate core competencies of ABT's mortgage cloud services, including knowledge of the products' key functions and differentiation in the market
- Independently develop your knowledge of the mortgage cloud solutions and mortgage industry to fill your pipeline
- Document lead qualification activities within CRM system to ensure continuity of the prospective lead
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, monthly goals.
- Establish new accounts by planning and organizing daily work schedule to call on existing or potential sales opportunities in the Independent Mortgage Banking vertical.
- Ability to prospect and cold call
- Effective communication and client presentation skills
- Sales "hunter" mentality
- Ability to network and engage with new clients
- Products are technology based -- "Cloud" solutions
- Position requires skills in consultative sales. Sales are monthly re-occurring so positive relationships are key.
- Working with the Finance Industry- Banks, Credit Unions, Mortgage Bankers/Brokers
Base salary Plus Commission (total potential greater than 150K), Medical, Dental, Vision, 401K +match
*Please respond with a resume, and a cover letter selling yourself to Justin@myabt.com. Why will you be the perfect fit for our sales position? Attempt to demonstrate to us why you have what it takes to sell to our customers and prospects by selling yourself. It is surprising how few sales folks actually try to sell during this part of the process.
Business Analyst
Are you a business professional, who is looking for an exciting hands-on position as a Business/Data Analyst? Does working with clients and solving their data puzzle interest you? Are you organized and do you love the perfect balance of people and technology? This is NOT an overly technical position. Your ability to listen and communicate detail is essential. Your experience building pivot tables in excel is required. This offer contains a dream job for the right person, and, if you are passionate and skilled with people and data, you could find yourself a long-term home with the top Cloud Solution Provider in the mortgage vertical!
Your mission will be to delight your customers by helping solve their data puzzle by creating spectacular data visuals with the latest business intelligence tools.
- Work with clients to understand and document requirements
- Design Reports with Power BI
- Document and map data fields between different financial software products
- Handle client requests for updates and enhancements
- Experience with Microsoft Excel and Pivot tables required
- Customer interfacing experience
- Strong organizational and communication skills
- Some Experience with Microsoft SQL is a plus but not required
- Some Experience with XML is a plus but not required
*Please respond with a resume, short cover letter, and your desired salary to Justin@myabt.com.
THE MORTGAGE CLOUD COMPANY
Protecting and managing your mortgage workforce in the cloud!
Access Business Technologies (www.myabt.com) is seeking new additions to our team. Access Business Technologies (ABT) is a leading provider of cloud technology management for the mortgage industry. We help mortgage companies make more money and become more efficient by leveraging new cloud technologies. We help manage IT infrastructure, guaranteeing all mortgage professionals have quick and secure access to their technology. We move mortgage companies to the cloud making them more productive, competitive, and secure.
Access Business Technologies, headquartered in Northern California, was founded in 1999 as a leading provider of hosted, on-demand software for mortgage loan origination, servicing and pipeline management. Access Business Technologies (ABT) provides access to business technologies that empower mortgage professionals to safely perform at the top of their game anytime, anywhere. ABT proactively supports, defends and manages game-changing technologies and processes that help mortgage professionals excel. We are a certified SSAE 16 Type II cloud solution provider to over 500 mortgage financial institutions.
We are partnered with nearly a dozen leading mortgage software vendors. Our partnerships with the best mortgage software in the world integrate our cloud suite of products, to empower your workforce to produce more loans safely anywhere and anytime.
